Customer Support Chatbots
Tired of drowning in repetitive customer questions? Our AI-powered chatbots deliver instant, 24/7 support that resolves 80% of routine inquiries while sounding authentically human. By automating the grind of customer service, your team reclaims 15+ hours a week to focus on strategic growth, complex issues, and building relationships that matter.
Customer support that never sleeps
63% of customers expect 24/7 assistance, but staffing round-the-clock teams is unrealistic for SMBs. Missed inquiries after hours don’t just cost sales—they damage trust. Our AI chatbots act as your tireless first line of support, resolving 80% of routine queries instantly, from order tracking to appointment booking.
From generic replies to branded conversations
Generic chatbots frustrate users with robotic scripts. Ours learn from your business’s unique voice and history. For a London bakery, we trained the bot on 6 months of customer emails and chat logs, teaching it to recognise urgency (“Need this cake by Friday!”) and even humour (“Is the chocolate cake as good as my mum’s?”). The result? A 65% drop in repetitive inquiries and a 35% spike in after-hours orders.
How we build your always-on support team
- Deep dive audit: We analyse 100+ past customer interactions to identify common queries and pain points.
- Voice matching: Your chatbot mirrors your tone, whether playful (“Hey there!”) or professional (“How can we assist?”).
- Seamless handoff: Complex issues escalate to your team with full context, like a summary of previous chats.
- Monthly refinement: Performance reports show where to expand the bot’s knowledge (e.g., new product FAQs).
Resolve 80% of inquiries instantly and cut response times from hours to seconds. See how we’ll handle yours with a free demo.
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Ready to transform your business?
We build tailored AI tools that slash busywork by 50%, cut operational costs, and spot hidden opportunities - so you can focus on scaling, not just surviving.